Modern and User-Friendly Government Website Design: Guidelines

Modern government websites give priority to user experience (UX) so that the visitors can easily navigate through the website without any confusion or difficulty. Especially in a world hub like Dubai, it is essential for government authorities to utilize the digital possibilities to the maximum. Having a highly functional and user-friendly government website in the UAE will help the authorities to reduce the processing time of government services and increase the satisfaction of citizens and residents of UAE. In this blog, CLOUD6 will provide guidelines to design and develop a modern and user-friendly government website.

User Oriented Design

1. User journey

While designing a website or mobile app for government entities, it is crucial to understand and analyze the user journey. Create a framework of activities and tasks that user performs on the respective government website. This will help to design a web layout that includes the full scope of services offered through the website.

2. Importance to clarity

Priority to clarity in case of language and call to actions for government websites so that each visitor can easily understand and identify the service they are seeking.

3. Accessibility

Government websites should be accessible to everyone. Dubai government has set example to the world how a government should take care of people of determination. So while designing websites for Dubai government and rest of the UAE, it is advisable to include features like screen-reader compatibility, keyboard navigation and proper color contrast. 

Mobile Oriented Approach

1. Responsiveness

Websites should be smoothly accessible from across devises and browsers. Being responsive is necessary for government web design in Dubai. It ensures smooth flow of website across devices. Most of the users for a government website will be accessing the site through mobile devices. So government web designers in Dubai should ensure that the web design adjusts seamlessly to laptops, desktops, tablets and mobile devices.

2. Touch optimization

The buttons, forms and menus be designed in a manner they are easy to identify and tap on a mobile screen.

3. Features and functionalities

Include the latest features and functionalities to offer the best experience to the government website visitors. Most of the Dubai government websites have a survey to assess the customer satisfaction. Today government authorities focus on providing the best digital experience to their website users. So government web design agencies in Dubai should try to incorporate the modern features and functionalities that boost the customer satisfaction.

Web Content

1. Content organization

Properly design and group main headings, sub headings and bullet point for scalability. Font style, size and weightages should be used to enhance the user experience.

2. Backend provision

All the content, images and videos should be easily changed and updated through backend.

3. Cross language

While designing a government website in the UAE, it is mandatory to design it in Arabic and English. Frontend developers should ensure smooth transition across language switch.

4. Multiple layouts

Provide multiple layouts and components will improve the user experience. Government websites and mobile apps should be made engaging so as to boost the customer satisfaction.

SEO friendly Website

1. SEO optimization

Make sure that the website has all the relevant tags and is optimized for SEO. SEO optimization is a necessary for government websites in Dubai as it will help the users to easily search the services by keyword and get access to the website.

2. Search functionality

It is important to have a keyword oriented search bar while developing a website of a government entity.

3. FAQ

Provide an FAQ section so that the website can accommodate common inquiries and clear of the doubts of visitors. FAQ section should be used wisely by incorporating keywords so that it will  boost the SEO ranking of the government website.

4. Privacy and terms

Finally yet importantly, be sure to design and develop the privacy policies and terms and conditions page. They are crucial to a government website as they outline the general terms and guidelines regarding the respective government authority.

Bonus Tip: Craft an eye catchy Modern Design

Modern government websites in Dubai contains clean layouts, good quality graphics, readable font style and user-friendly color scheme. This will help to increase positive user experience. Along with a good design, responsiveness and scalability are other points to focus on.

Conclusion

As a leading government web development company in Dubai, we can assure that if you follow by the above guidelines, you can create a modern and user-friendly government website that boosts the customer satisfaction. Create websites that exceeds the expectations.